
Research Center on Well-Being (RCWB)
Research Center on Well-Being
Mission of the Research Center
Managers are urged to foster the well-being of their stakeholders not only because it translates into a business strategy that leads to higher financial returns in the long run but also because it is the right thing to do ethically for individuals and society at large. However, many managers still struggle to audit, deliver or monitor well-being experiences and programmes while facing major technological, human and environmental challenges.
The aim of the research center is to spotlight the antecedents, consequences and mechanisms of individual and collective well-being for a variety of stakeholders such as leaders, employees, customers, students, or citizens. Our projects relate to broad organizational challenges such as diversity & inclusivity, technology, or sustainability among others, and their relation to well-being. Specifically, the research center builds on a variety of disciplinary lenses (e.g. marketing, management & organization, HR, etc.) to investigate three interdisciplinary themes:
- Definitions and consequences of well-being in consumption, at work, for society
- Antecedents and situations of well-being in consumption, at work, for society
- Future challenges for well-being in consumption, at work, for society
Thursday, 17 October 2024
Research Center on Well-Being
Our people
Director:

Almudena Cañibano
Management(Paris)

Charlotte Gaston-Breton
Marketing(Madrid)
Permanent Faculty:
- Kerstin Alfes
Management (Berlin) - Géraldine Galindo
Management (Paris) - Hsin-Hsuan Meg Lee
Marketing (London) - Isabella Maggioni
Marketing (Turin) - Ben Voyer
Entrepreneurship (London) - Vitor Lima
Marketing (Madrid) - Chiara Succi
Management (Turin)
- Argyro Avgoustaki
Management (London) - Hector Gonzalez-Jimenez
Marketing (Madrid) - Daniela Lup
Management (London) - Diana Pérez-Arechaderra
Management (Madrid) - Saeid Vafania
Marketing (Paris) - Marion Festing
Management (Berlin) - Minas Kastanakis
Marketing (London)
Research Center on Well-Being
Our research activities
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Definitions and consequences of well-being in consumption, at work, for society
[#engagement, #meaning, #enjoyment]The construct of well-being in management lacks a unified framework. It generally encompasses different meta-level concepts, such as satisfaction, psychological wellbeing or health and it is often related to a variety of outcomes ranging from positive outcomes (such as engagement, pleasure or purpose) to negative outcomes (such as turnover, anxiety, or meaningless). Against this backdrop, our research projects aim at: i) Mapping the current research themes and contexts of application; ii) Cross-fertilizing findings across different sub-fields of research; iii) Proposing new frameworks to better advance research and practice in the management field.
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Antecedents and situations of well-being in consumption, at work, for society
[#well-being experiences, #well-being practices, #well-being interventions]
Managers and researchers alike are acknowledging the importance of providing gratifying but also meaningful experiences, practices, or interventions to organizational stakeholders. But how can those be created and deployed? To answer this question our research center seeks to: i) Explore the characteristics of the products, services, programs, interventions, etc. that may deliver pleasure-based and meaning-based benefits; ii) Investigate the nuanced views, moderators or mediators of well-being experiences, practices or interventions among stakeholders; iii) Identify actionable insights to enhance well-being or mitigate ill-being in consumption, at work, for society. -
Future challenges for well-being in consumption, at work, for society
[#Digitalization, #Diversity & Inclusivity, #Mindfulness]
A number of meta trends (such as diversity, digitalisation or aging) are transforming organizations both in terms of the products and services they provide but also in terms of how work is done. In addition, organizations operate in an increasingly turbulent world, characterized by permacrises, abrupt change, volatility and uncertainty. Our research center seeks to understand how stakeholders at work, in consumption or during their studies respond to these challenges as they unfold, and how to preserve and enhance their well-being in the midst of ongoing transitions.
Research Center on Well-Being
Our Publications
2022
Pain (and pleasure) in marketing and consumption: An integrative literature review and directions for future research
JOURNAL OF BUSINESS RESEARCH, VOL. 140, p. 189-201
2021
The relationship between perceived high‐ performance work systems, combinations of human resource well‐being and human resource performance attributions and engagement
Human Resource Management Journal, 31 (3), 729-752
2021
Meaningfulness of work and supervisory‐rated job performance: A moderated‐mediation model
Human Resource Management, 60(6), 903-919
2021
Pleasure, meaning or spirituality: Cross-cultural differences in orientations to happiness across 12 countries
Journal of Business Research, vol. 134, p. 1-12
2024
‘Mindful Practices in Luxury Travel: a case of the Faroe Islands’
Tourism Management
2024
Private Life Events as Antecedents for Public Employees’ Engagement and Burnout
Public Personnel Management, 53(1), 85-112
2023
Developing Cultural Intelligence in a Serious Game-Centered Blended Course: Insights from Experiential Learning Theory and Empirical Evidence
Journal of International Business Education (Vol. 18)
2023
All Work Intensity is Not Created Equal: Effort Motives, Job Satisfaction, and Quit Intentions at a Grocery Chain
British Journal of Industrial Relations, 61(4): 869-894.
2023
Consumers’ Relationship with Masstige Brands and Happiness
EUROPEAN MANAGEMENT REVIEW, VOL. 20 (2), P. 306-325
2022
Organisational commitment in the digital social innovation context: does qualitative comparative analysis add information to linear regression?
Technological Forecasting and Social Change, 179, 1-9
2020
“I want to break free!” How experiences of freedom foster consumer happiness
JOURNAL OF BUSINESS RESEARCH, 121, 22-32
2020
Consumer-Retailer Identification Enhancing Consumer Well-Being
F. Musso, & E. Druica (Eds.), Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences (pp. 1-14). Hershey, PA: IGI Global
2020
Motivational Drivers of Extensive Work Effort: Are Long Hours Always Detrimental to Well-being?
Industrial Relations: a Journal of Economy and Society, vol. 53, no 3, 355-398
2019
Shopping for well-being: The role of consumer decision-making styles”
Journal of Business Research, 105, 21-32
2019
Examining the link between flexible working arrangement bundles and employee work effort
Human Resource Management, 58(4), 431-449
2024
Understanding technology-driven work arrangements from a complexity perspective: a systematic literature review and an agenda for future research
The International Journal of Human Resource Management, 35(5), 964–1006
2023
New ways of working and the implications for employees. A systematic framework and suggestions for future research
The International Journal of Human Resource Management, 33:22, 4361-4385
2023
The Design of Social Inclusion Interventions: A Paradox Approach
Journal of the Association for Information Systems, 24(5), 1271-1291
2023
Global employees and exogenous shocks: considering positive psychological capital as a personal resource in international human resource management
Journal of World Business (Vol. 58, Issue 3, Art. 101444). DOI 10.1016/j.jwb.2023.101444
2023
Extreme work in extraordinary times: the impact of COVID-stress on the resilience and burnout of frontline paramedic workers – the importance of perceived organisational support
The International Journal of Human Resource Management, 1–24
2022
Human enhancement technologies and the future of consumer well-being
Journal of Services Marketing, 36(7), 885-894
2022
The Promethean biohacker: on consumer biohacking as a labour of love
Journal of Marketing Management, 38(5-6), 483-514
2022
To telework or not to telework: Does the macro context matter? A signalling theory analysis of employee interpretations of telework in times of turbulence
Human Resource Management Journal, 1–17
2022
Religion, Fait Religieux et Management
EMS Editions
2022
Managing Religion Situations in the Workplace: Roles of a Think Tank for Sharing and Implementing Management tools
Gérer et Comprendre, n° 143, 37-48
2022
Inclusion Competence – Conceptualization and Validation of a Construct and Measure
82nd Annual Meeting of the Academy of Management, Seattle/USA, August 2022
2021
Understanding Well- being in Virtual Teams: A Comparative Case Study
Information Systems. M. Themistocleous & M. Papadaki (Eds.). Springer
2020
How Can Consumers Both Value and Resist Consumption? An Exploration of Consumer Relationships with Possessions in Their Pursuit of Happiness.
ACR North American Advances
2020
The Psychology of Perceived Justice in Shared Health Care Decision Making. In A. Lind “Social Psychology and Justice”
New York: Frontiers
Research Center on Well-Being
Our Contributions To Debates
2023
Friend and Foe: Cognitive, Emotional and Moral Consequences of Working with AI
ESCP Impact Papers, 2023-09-EN
2022
Employee experiences of telework in times of crisis ESCP
ESCP Impact Papers, 2022-30-EN
2021
Work Intensity and Unsustainable Work: Evidence from the European Working Conditions Survey
ESCP Impact Papers, 2021-30-EN
2021
A sustainable HRM thanks to the crisis?
ESCP Impact Papers, 2021-04-EN
2021
Good Deeds Across the Board: How Organisations Can Foster Prosocial Behaviour Across Domains
ESCP Impact Papers, 2021-26-EN
2021
Mind the Self, then the World: A Discussion on the dark side of Mindfulness
ESCP Impact Papers, 2021-29-EN
2021
Cognitive sustainability and employees’ wellbeing in a digital work environment
ESCP Impact Papers, 2021-28-EN
2020
Virtual teamwork and employee well-being: The Covid-19 effects
ESCP Impact Papers, 2020-25-EN
2020
The impact of the COVID-19 pandemic on global employees
ESCP Impact Papers, 2020-19-EN
2020
The regulatory functions of experiences of consumption in the context of the COVID-19 pandemic
ESCP Impact Papers, 2020-05-EN
2024
El rol ético de la IA y los robots en la experiencia del consumidor.
El Publicista. March 7th, 2024.
2023
Volunteering and giving: how to help your employees be leaders in their communities.
The choice
2023
AI shows why it is imperative to have more women in negotiations.
The choice
2023
How bosses can ensure “meaningfulness” at a company?
The choice
2023
Have we lost trust? How to encourage connection and trust in the modern workplace?
The choice
2022
How people view telework depends on factors beyond the organisation.
The choice
2022
5 tips to build strong cross-cultural virtual teams.
The choice
2022
Consumers need means of escape and self-development.
The choice
2022
Here’s how companies can truly improve employee happiness.
The choice
2022
How responsible is your customer experience?
The choice
2022
Leadership in uncertainty: Lessons from healthcare services.
The choice
2022
Let’s bring humour to work (no kidding)!,
The Choice, 10 th of May
2021
The Science of Well-Being in Retail.
The choice
2021
It’s not rocket science, it’s well-being science!
The choice
2021
Why is neurodiverse talent overlooked and what can businesses do about it?
The choice