Research Center on Well-Being (RCWB)

Mission of the Research Center

Managers are urged to foster the well-being of their stakeholders not only because it translates into a business strategy that leads to higher financial returns in the long run but also because it is the right thing to do ethically for individuals and society at large. However, many managers still struggle to audit, deliver or monitor well-being experiences and programmes while facing major technological, human and environmental challenges.
The aim of the research center is to spotlight the antecedents, consequences and mechanisms of individual and collective well-being for a variety of stakeholders such as leaders, employees, customers, students, or citizens. Our projects relate to broad organizational challenges such as diversity & inclusivity, technology, or sustainability among others, and their relation to well-being. Specifically, the research center builds on a variety of disciplinary lenses (e.g. marketing, management & organization, HR, etc.) to investigate three interdisciplinary themes:

  • Definitions and consequences of well-being in consumption, at work, for society
     
  • Antecedents and situations of well-being in consumption, at work, for society
     
  • Future challenges for well-being in consumption, at work, for society
     

 

Events
Women in Finance Chair annual event
Thursday, 17 October 2024

Research Center on Well-Being (RCWB)

Director:

Almudena Cañibano, Management (Paris)

Almudena Cañibano
Management(Paris)

Charlotte Gaston-Breton, Marketing (Madrid)

Charlotte Gaston-Breton
Marketing(Madrid)

Permanent Faculty:

Research Center on Well-Being (RCWB)

  • Definitions and consequences of well-being in consumption, at work, for society

    [#engagement, #meaning, #enjoyment]

    The construct of well-being in management lacks a unified framework. It generally encompasses different meta-level concepts, such as satisfaction, psychological wellbeing or health and it is often related to a variety of outcomes ranging from positive outcomes (such as engagement, pleasure or purpose) to negative outcomes (such as turnover, anxiety, or meaningless). Against this backdrop, our research projects aim at: i) Mapping the current research themes and contexts of application; ii) Cross-fertilizing findings across different sub-fields of research; iii) Proposing new frameworks to better advance research and practice in the management field.

  • Antecedents and situations of well-being in consumption, at work, for society

    [#well-being experiences, #well-being practices, #well-being interventions]
    Managers and researchers alike are acknowledging the importance of providing gratifying but also meaningful experiences, practices, or interventions to organizational stakeholders. But how can those be created and deployed? To answer this question our research center seeks to: i) Explore the characteristics of the products, services, programs, interventions, etc. that may deliver pleasure-based and meaning-based benefits; ii) Investigate the nuanced views, moderators or mediators of well-being experiences, practices or interventions among stakeholders; iii) Identify actionable insights to enhance well-being or mitigate ill-being in consumption, at work, for society.
  • Future challenges for well-being in consumption, at work, for society

    [#Digitalization, #Diversity & Inclusivity, #Mindfulness]
    A number of meta trends (such as diversity, digitalisation or aging) are transforming organizations both in terms of the products and services they provide but also in terms of how work is done. In addition, organizations operate in an increasingly turbulent world, characterized by permacrises, abrupt change, volatility and uncertainty. Our research center seeks to understand how stakeholders at work, in consumption or during their studies respond to these challenges as they unfold, and how to preserve and enhance their well-being in the midst of ongoing transitions.

Research Center on Well-Being (RCWB)

Research theme 1 : Definitions and consequences of wellbeing
KASTANAKIS, M., MAGRIZOS, S. AND KAMPOURI, K.

2022

Pain (and pleasure) in marketing and consumption: An integrative literature review and directions for future research

JOURNAL OF BUSINESS RESEARCH, VOL. 140, p. 189-201

Alfes, K., Veld, M., Fürstenberg, N.

2021

The relationship between perceived high‐ performance work systems, combinations of human resource well‐being and human resource performance attributions and engagement

Human Resource Management Journal, 31 (3), 729-752

Fürstenberg, N., Alfes, K., & Shantz, A

2021

Meaningfulness of work and supervisory‐rated job performance: A moderated‐mediation model

Human Resource Management, 60(6), 903-919

Gaston-Breton, C., Lemoine J, Voyer, B. and Kastanakis, M

2021

Pleasure, meaning or spirituality: Cross-cultural differences in orientations to happiness across 12 countries

Journal of Business Research, vol. 134, p. 1-12

Research theme 2 : Antecedents and situations of wellbeing
Voyer Ben, Leban, M., Errmann, A., Seo, Y.

2024

‘Mindful Practices in Luxury Travel: a case of the Faroe Islands’

Tourism Management

Weißmüller, K. S., Ritz, A., Steijn, A. J. (Bram), & Alfes, K.

2024

Private Life Events as Antecedents for Public Employees’ Engagement and Burnout

Public Personnel Management, 53(1), 85-112

Schumacher, T., & Festing, M.

2023

Developing Cultural Intelligence in a Serious Game-Centered Blended Course: Insights from Experiential Learning Theory and Empirical Evidence

Journal of International Business Education (Vol. 18)

Avgoustaki, A. and Frankort, H.T.W.

2023

All Work Intensity is Not Created Equal: Effort Motives, Job Satisfaction, and Quit Intentions at a Grocery Chain

British Journal of Industrial Relations, 61(4): 869-894.

KASTANAKIS, M., NOBRE, H., KUMAR, A., PAUL J.

2023

Consumers’ Relationship with Masstige Brands and Happiness

EUROPEAN MANAGEMENT REVIEW, VOL. 20 (2), P. 306-325

Rodrigo, L, Pérez-Arechaederra, D., Palacios, M. and Romero, J.

2022

Organisational commitment in the digital social innovation context: does qualitative comparative analysis add information to linear regression?

Technological Forecasting and Social Change, 179, 1-9

GASTON-BRETON, C., SØRENSEN, E. B., & THOMSEN, T. U.

2020

“I want to break free!” How experiences of freedom foster consumer happiness

JOURNAL OF BUSINESS RESEARCH, 121, 22-32

Maggioni, I.

2020

Consumer-Retailer Identification Enhancing Consumer Well-Being

F. Musso, & E. Druica (Eds.), Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences (pp. 1-14). Hershey, PA: IGI Global

Avgoustaki, A. & Cañibano, A.

2020

Motivational Drivers of Extensive Work Effort: Are Long Hours Always Detrimental to Well-being?

Industrial Relations: a Journal of Economy and Society, vol. 53, no 3, 355-398

Maggioni, I., Sands, S., Kachouie, R., Tsarenko, Y.

2019

Shopping for well-being: The role of consumer decision-making styles”

Journal of Business Research, 105, 21-32

Avgoustaki, A., & Bessa, I.

2019

Examining the link between flexible working arrangement bundles and employee work effort

Human Resource Management, 58(4), 431-449

Research theme 3 : Addressing future challenges for wellbeing
Hesselbarth, Y., Alfes, K., & Festing, M.

2024

Understanding technology-driven work arrangements from a complexity perspective: a systematic literature review and an agenda for future research

The International Journal of Human Resource Management, 35(5), 964–1006

Alfes, K. Avgoustaki, A, Beauregard, T.A., Cañibano, A., and Muratbekova-Touron, M.

2023

New ways of working and the implications for employees. A systematic framework and suggestions for future research

The International Journal of Human Resource Management, 33:22, 4361-4385

 

Curto-Millet, D. and Cañibano, A.

2023

The Design of Social Inclusion Interventions: A Paradox Approach

Journal of the Association for Information Systems, 24(5), 1271-1291

Kraus, S., Blake, B., Festing, M. & Schaffer, M.A.

2023

Global employees and exogenous shocks: considering positive psychological capital as a personal resource in international human resource management

Journal of World Business (Vol. 58, Issue 3, Art. 101444). DOI 10.1016/j.jwb.2023.101444

Tham, T. L., Alfes, K., Holland, P., Thynne, L., & Vieceli, J.

2023

Extreme work in extraordinary times: the impact of COVID-stress on the resilience and burnout of frontline paramedic workers – the importance of perceived organisational support

The International Journal of Human Resource Management, 1–24

Lima, V., & Belk, R.

2022

Human enhancement technologies and the future of consumer well-being

Journal of Services Marketing, 36(7), 885-894

Lima, V. , Pessôa, L. A., & Belk, R. W.

2022

The Promethean biohacker: on consumer biohacking as a labour of love

Journal of Marketing Management, 38(5-6), 483-514

Cañibano, A. & Avgoustaki, A.

2022

To telework or not to telework: Does the macro context matter? A signalling theory analysis of employee interpretations of telework in times of turbulence

Human Resource Management Journal, 1–17

Galindo, G., Gaillard, H. & Honoré, L.

2022

Religion, Fait Religieux et Management

EMS Editions

Galindo, G., & Oiry, E.

2022

Managing Religion Situations in the Workplace: Roles of a Think Tank for Sharing and Implementing Management tools

Gérer et Comprendre, n° 143, 37-48

Kraus, S., Festing, M. & De Cieri, Helen

2022

Inclusion Competence – Conceptualization and Validation of a Construct and Measure

82nd Annual Meeting of the Academy of Management, Seattle/USA, August 2022

 

Cañibano, A., Chamakiotis, P., Russell, E & Rojahn, L.

2021

Understanding Well- being in Virtual Teams: A Comparative Case Study

Information Systems. M. Themistocleous & M. Papadaki (Eds.). Springer

Lee, H. H. M., & Gaston-Breton, C.

2020

How Can Consumers Both Value and Resist Consumption? An Exploration of Consumer Relationships with Possessions in Their Pursuit of Happiness.

ACR North American Advances

Pérez-Arechaederra, D.

2020

The Psychology of Perceived Justice in Shared Health Care Decision Making. In A. Lind “Social Psychology and Justice”

New York: Frontiers

Research Center on Well-Being (RCWB)

Impact Papers
Hoang C., Lee H-H, Lup D.

2023

Friend and Foe: Cognitive, Emotional and Moral Consequences of Working with AI

ESCP Impact Papers, 2023-09-EN

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Cañibano A. & Avgoustaki A.

2022

Employee experiences of telework in times of crisis ESCP

ESCP Impact Papers, 2022-30-EN

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Avgoustaki A.

2021

Work Intensity and Unsustainable Work: Evidence from the European Working Conditions Survey

ESCP Impact Papers, 2021-30-EN

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Galindo G.

2021

A sustainable HRM thanks to the crisis?

ESCP Impact Papers, 2021-04-EN

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Hoang C., Lee H-H, Lup D.

2021

Good Deeds Across the Board: How Organisations Can Foster Prosocial Behaviour Across Domains

ESCP Impact Papers, 2021-26-EN

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Lee H-H and Gaston-Breton C.

2021

Mind the Self, then the World: A Discussion on the dark side of Mindfulness

ESCP Impact Papers, 2021-29-EN

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Succi C.

2021

Cognitive sustainability and employees’ wellbeing in a digital work environment

ESCP Impact Papers, 2021-28-EN

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Cañibano A., Chamakiotis P., Russell E

2020

Virtual teamwork and employee well-being: The Covid-19 effects

ESCP Impact Papers, 2020-25-EN

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Festing M. and Kraus S.

2020

The impact of the COVID-19 pandemic on global employees

ESCP Impact Papers, 2020-19-EN

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Gaston-Breton C.

2020

The regulatory functions of experiences of consumption in the context of the COVID-19 pandemic

ESCP Impact Papers, 2020-05-EN

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Media
Gonzalez-Jimenez, H.

2024

El rol ético de la IA y los robots en la experiencia del consumidor.

El Publicista. March 7th, 2024.

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Lup D.

2023

Volunteering and giving: how to help your employees be leaders in their communities.

The choice

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Lup D.

2023

AI shows why it is imperative to have more women in negotiations.

The choice

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Alfes K.

2023

How bosses can ensure “meaningfulness” at a company?

The choice

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Alfes K.

2023

Have we lost trust? How to encourage connection and trust in the modern workplace?

The choice

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Cañibano A. & Avgoustaki A

2022

How people view telework depends on factors beyond the organisation.

The choice

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Festing M.

2022

5 tips to build strong cross-cultural virtual teams.

The choice

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Gaston-Breton C.

2022

Consumers need means of escape and self-development.

The choice

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Gaston-Breton C., Lemoine J., Voyer B. and Kastanakis M.

2022

Here’s how companies can truly improve employee happiness.

The choice

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Maggioni I.

2022

How responsible is your customer experience?

The choice

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Perez- Aechaederra D.

2022

Leadership in uncertainty: Lessons from healthcare services.

The choice

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Succi C.

2022

Let’s bring humour to work (no kidding)!,

The Choice, 10 th of May

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Maggioni I.

2021

The Science of Well-Being in Retail.

The choice

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Gaston-Breton C.

2021

It’s not rocket science, it’s well-being science!

The choice

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Lup D.

2021

Why is neurodiverse talent overlooked and what can businesses do about it?

The choice

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Vidéos & Podcasts