Paper presented in a Conference

2009

HAENLEIN, M., A. M. KAPLAN

Living online : Consumer behavior in Second Life

in Proceedings of American Marketing Association (AMA Winter), 2009, Tampa, United States

Journal Article

2009

KAPLAN, A., M. HAENLEIN

Rapprochement entre le marketing et l'administration publique

REVUE FRANCAISE DU MARKETING, September 2009, vol. n° 224, pp. pp. 49-66 18 p.

Paper presented in a Conference

2009

KAPLAN, A. M., M. HAENLEIN

Stratégies de marque au sein des mondes virtuels

in Actes du Congrès de l'Association Française du Marketing (AFM), 2009, Londres, United Kingdom

Journal Article

2009

KAPLAN, A., M. HAENLEIN

The fairyland of Second Life : About virtual social worlds and how to use them

BUSINESS HORIZONS, 2009, vol. Vol. 52, Issue 6, pp. pp. 563-572 10 p.

Journal Article

2009

KAPLAN, A., M. HAENLEIN

The increasing importance of public marketing : Explanations, applications and limits of marketing within public administration

EUROPEAN MANAGEMENT JOURNAL, 2009, vol. Vol. 27, Issue 1, pp. pp.197-212 26 p.

Journal Article

2009

HAENLEIN, M., A. KAPLAN

Unprofitable customers and their management

BUSINESS HORIZONS, January 2009, vol. Vol. 52, Issue 1, pp. pp. 89-97 8 p.

Journal Article

2009

KAPLAN, A., M. HAENLEIN

Utilisation et potentiel commercial des hyperréalités

REVUE FRANCAISE DU MARKETING, May 2009, vol. n° 222, pp. pp. 69-81 13 p.

Journal Article

2009

KAPLAN, A., M. HAENLEIN

Utilisation et potentiel commercial des hyperréalités : une analyse qualitative de second life

REVUE FRANCAISE DU MARKETING, May 2009, vol. n° 222, pp. pp 69-81 13 p.

Paper presented in a Conference

2008

HAENLEIN, M.

A social network analysis of customer-level revenue distribution

in Proceeding of INFORMS Marketing Science Conference, 2008, Vancouver, Canada

Paper presented in a Conference

2008

HAENLEIN, M., A. M. KAPLAN

Analyzing the feasibility of compensating the negative consequences of abandoning unprofitable customers

in Proceedings of Summer Marketing Educators Conference, American Marketing Association, 2008, San Diego, United States

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