Markus Bick is a Full Professor and Chair of Business Information Systems at ESCP Business School.

His current research interests focus on digital transformation, including digital competencies and digital maturity models, eXplainable AI, trust in large language models (LLMs), gamification, knowledge management, and Web 3.0 technologies. Based on his research, he has led various customized education programs (e.g., for a large telecommunications company or an international buying group) and engaged in several application-oriented research and consultancy projects (e.g., in the media industry).

He publishes his work regularly in renowned international journals, such as Information & Management, Decision Support Systems, Electronic Markets, Business Information Systems Engineering, and Information Systems Frontiers. In addition, he acts as a senior editor for two reputed peer-reviewed journals: Electronic Markets and Information Systems Management.

He earned a PhD in Business Information Systems from the University of Duisburg-Essen (Germany) and a Diploma (MSc equivalent) in Business Information Systems from the University of Essen (Germany). Within ESCP Business School, he has held various local academic director positions (bachelor’s and master’s programs) and currently serves as the Director of Studies for the MBA in International Management.

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102 publications

Academic Articles

2024

BICK, M., M. DARVISH, J. -H. HOLST

Explainable AI in healthcare: Factors influencing medical practitioners’ trust calibration in collaborative tasks

PROCEEDINGS OF THE HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS)

Academic Articles

2024

BENYAYER, L. -D., M. BICK

Business Models for Mobility Data Sharing Platforms: Stakeholders’ Perceptions.

LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, 502, 95-107

Academic Articles

2024

BICK, M., M. DARVISH, L. LAULE, L. POTTIER

Digital Leadership in Cross-Cultural Organizations: Insights from Swiss Healthcare Companies

LECTURE NOTES IN BUSINESS INFORMATION PROCESSING

Academic Articles

2024

LAULE, L., M. BICK

Communication is Key: A Systematic Literature Review of Transformation Competencies

LECTURE NOTES IN BUSINESS INFORMATION PROCESSING, 148-163

Academic Articles

2024

SCHUMACHER, T., M. FESTING, M. BICK

Toward a Mid-Range Design Theory for Developing Pedagogically Effective Serious Games

INFORMATION SYSTEMS MANAGEMENT, 41 (3), 282-318

Academic Articles

2024

BICK, M., M. DARVISH, L. KERESZTYEN

Exploring the Potential of Virtual Immersive Workspaces: Benefits, Limitations, and Implications

CALIFORNIA MANAGEMENT REVIEW, 66, 102-120

Academic Articles

2024

DARVISH, M., M. BICK

The Role of Digital Technologies in the Music Industry—A Qualitative Trend Analysis

INFORMATION SYSTEMS MANAGEMENT, 41 (2), 181-200

ESCP Impact Papers

2024

WEIS, M., C. DONG, M. BICK

Firms’ AI adoption: Challenges and first remedies

ESCP Impact Papers, 2024-50-EN

Academic Articles

2023

BÖCKLE, M., M. BICK, J. NOVAK

Toward a Design Theory of User-Centered Score Mechanics for Gamified Competency Development

INFORMATION SYSTEMS MANAGEMENT, 40(1), 2-28

Academic Articles

2023

BICK, M., C. DONG, A. SAXENA, A. SABIA

On the Journey to AI Maturity

AIS TRANSACTIONS ON ENTERPRISE SYSTEMS, Vol. 6 No. 1