Conference Proceedings

2015

JACOB, F., S. SCHÄTZLE, F. ZERBINI

Home country a s cue in cross-border supplier assessment

in Procedings European Marketing Academy Conference, European Marketing Academy, 2015, Leuven, Belgium

Edited Book / Textbook

2015

JACOB, F., S. FLIESS, M. HAASE, M. EHRET

Kundenintegration und Leistungslehre

Springer, 2015

Journal Article

2015

JACOB, F., T. AICHNER

Mesuring the dregree of corporate social media use

INTERNATIONAL JOURNAL OF MARKET RESEARCH, 2015, vol. 57(2), pp. 257-275

Chapter

2015

JACOB, F.

Repeat Purchasing in Business Relationships

in Business Relationship Management., KLEINALTENKAMP M., PLINKE W., GEIGER I. (Eds.) Eds, Springer, pp. 57-84 , 2015

Chapter

2015

WILKEN, R., F. JACOB

Vom Produkt- zum Lösungsanbieter

in Handbuch Business-to-Business Marketing., BACKHAUS K., VOETH M. (eds), Springer Gabler, pp. 147-164, 2015

Research Monograph (Working papers)

2014

JACOB, F., K. BRUNS, M. BUES

Co-Creation im Produktentwicklungsprozess und Auswirkungen auf Vertrauen und Commitment. Eine empirische Untersuchung am Beispiel der Autobranche

ESCP Europe Working Paper, no. 63, 2014

Chapter

2014

JACOB, F.

How credibility affects eWOM reading

in Word of mouth in social media., KIMMEL A. J., KITCHEN P. J. (eds), Chapman & Hall / Routledge, pp. 64-80, 2014

Journal Article

2014

JACOB, F., J. REICHELT, J. SIEVERT

How credibility affects eWOM reading: The influences of expertise, trustworthiness, and similarity on utilitarian and social functions

JOURNAL OF MARKETING COMMUNICATIONS, March 2014, vol. 20(1/2), pp. 65-81

Journal Article

2014

JACOB, F., U. KLEIPASS, A. POHL

Nature and role of customer satisfaction in the solution business

EUROPEAN MANAGEMENT JOURNAL, 2014, vol. 32(3), no. 3, pp. 487-498

Journal Article

2014

JACOB, F., K. BRUNS

Value-in-Use and Mobile Technologies. A General Approach for Value-in-Use Measurement and a Specific Application Based on Smartphone Usage

BUSINESS & INFORMATION SYSTEMS ENGINEERING, 2014, vol. 6(6), pp. 346-359

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