Book

2025

HUGHES, A., S. ZHONG, M. CRANG, G. ZENG, F. FASTOSO, H. GONZALEZ JIMENEZ, B. DOHERTY

Sustainable Food Consumption in China

Taylor and Francis, 2025

Journal Article

2025

CARRILHO, M. G., D. COSTA PINTO, R. L. WAGNER, H. GONZALEZ JIMENEZ, K. AKDIM

The Feeling Skills Gap: The Role of Empathy in Voice-Driven AI for Service Recovery

JOURNAL OF BUSINESS RESEARCH, 2025, vol. 201

ESCP Impact Papers

2024

GONZALEZ JIMENEZ, H.

AI service robots in the marketplace: A human-centric approach

2024, ESCP Impact Papers

Paper presented in a Conference

2024

VOYER, B., G., R. RAHAJASON, H. GONZALEZ JIMENEZ, C. GASTON-BRETON

Beyond Adoption: Motivations to Continuous Chatbot Usage

in Annual Conference, 2024, Hobart, Australia

Journal Article

2024

GONZALEZ JIMENEZ, H., D. COSTA PINTO

Can AI Robots Foster Social Inclusion? Exploring the Role of Immersive Augmentation in Hospitality

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2024, vol. 36 (11), pp. 3889-3905

Journal Article

2024

OVERALL, J., H. GONZALEZ JIMENEZ

Transitioning toward total equality: a theory of hybridisation and natural selection

WORLD REVIEW OF ENTREPRENEURSHIP, MANAGEMENT AND SUSTAINABLE DEVELOPMENT, 2024, vol. 20 (5), pp. 554–581

Journal Article

2023

GIROUX, M., J. PARK, J. -E. KIM, Y. K. CHOI, J. C. LEE, K. SEONGSEOP, S. JANG, H. GONZALEZ JIMENEZ, J. KIM

The Impact of Communication Information on the Perceived Threat of COVID-19 and Stockpiling Intention

AUSTRALASIAN MARKETING JOURNAL, 2023, vol. 31 (1), pp. 60-70

Journal Article

2022

KIM, J., J. PARK, J. LEE , K. SEONGSEOP, H. GONZALEZ JIMENEZ, J. LEE, Y. K. CHOI, J. C. LEE, S. JANG, D. FRANKLIN , M. T. SPENCE, R. MARSHALL

COVID-19 and Extremeness Aversion: The Role of Safety Seeking in Travel Decision-Making

JOURNAL OF TRAVEL RESEARCH, 2022, vol. 61(4), pp. 837-854

Journal Article

2022

PARK, J., J. KIM, K. SEONGSEOP, B. , G. VOYER, C. KIM, B. SUNG, H. GONZALEZ JIMENEZ, F. FASTOSO, Y. K. CHOI, S. YOON

The Impact of COVID-19 on Consumer Evaluation of Authentic Advertising Messages

PSYCHOLOGY AND MARKETING, 2022, vol. 39(1), pp. 76-89

Journal Article

2022

KIM, J., J. PARK, K. SEONGSEOP, H. GONZALEZ JIMENEZ, J. -E. KIM, R. DE VILLIERS , J. C. LEE, M. GIROUX

The Impact of the Threat of COVID-19 on Visiting Intentions as Influenced by Different Destination Logos

EUROPEAN JOURNAL OF MARKETING, 2022, vol. 56(3), pp. 738-767

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