Display:
15 publications

Academic Articles

2025

CARRILHO, M. G., D. COSTA PINTO, R. L. WAGNER, H. GONZALEZ JIMENEZ, K. AKDIM

The Feeling Skills Gap: The Role of Empathy in Voice-Driven AI for Service Recovery

JOURNAL OF BUSINESS RESEARCH, 201

Academic Articles

2025

NUNES, J. R., P. RITA, D. COSTA PINTO, H. GONZALEZ JIMENEZ, K. AKDIM , R. L. WAGNER

Moral Appraisals of Generative AI: How Mindset Framing Shapes Moral Judgments, Emotional Appraisals and Privacy Behavior

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 84

Academic Articles

2025

VOROBEVA, D., D. COSTA PINTO, H. GONZALEZ JIMENEZ, N. ANTONIO

Bragging About Valuable Resources? The Dual Effect of Companies’ AI and Human Self-Promotion

PSYCHOLOGY AND MARKETING, 42 (6), 1680-1699

Academic Articles

2025

DA CUNHA GONCALVES, A. R., D. COSTA PINTO, H. GONZALEZ JIMENEZ, M. DALMORO, A. S. MATTILA

Me, Myself, and My AI: How Artificial Intelligence Classification Failures Threaten Consumers' Self-Expression

JOURNAL OF BUSINESS RESEARCH, 186

Academic Articles

2025

BANERJEE, S., H. GONZALEZ JIMENEZ, L. ZHENG

Help please! Deriving social support from Geminoid DK, Pepper, and AIBO as companion robots

INTERNATIONAL JOURNAL OF HUMAN COMPUTER STUDIES, 203

Books

2025

HUGHES, A., S. ZHONG, M. CRANG, G. ZENG, F. FASTOSO, H. GONZALEZ JIMENEZ, B. DOHERTY

Sustainable Food Consumption in China

Taylor and Francis

ESCP Impact Papers

2025

HAIDAR, A., H. GONZALEZ JIMENEZ, F. FRÉRY

AI and environmental accountability: A new index for real-world impact

ESCP Impact Papers, 2025-41-EN

ESCP Impact Papers

2025

RAHAJASON, R., H. GONZALEZ JIMENEZ, B. , G. VOYER, C. GASTON-BRETON

Simulated pasts, real desires: Strategic opportunities and ethical dilemmas of AI-generated nostalgia

ESCP Impact Papers, 2025-12-EN

ESCP Impact Papers

2025

GONZALEZ JIMENEZ, H., D. COSTA PINTO

From passive tech adoption to value-driven innovation: How inclusive AI robots empower people and drive results in hospitality

ESCP Impact Papers, 2025-30-EN

Academic Articles

2024

OVERALL, J., H. GONZALEZ JIMENEZ

Transitioning toward total equality: a theory of hybridisation and natural selection

WORLD REVIEW OF ENTREPRENEURSHIP, MANAGEMENT AND SUSTAINABLE DEVELOPMENT, 20 (5), 554–581

Research and expertise

Field of Expertise
Consumer Behavior
AI and Robots
Human-robot/AI interactions
Research Centers
Transformative Research on AI for Companies, Individuals, and Society
Institutes
ESCPTech Institute
Sustainable Development Goals
/11_Sustainable_Cities_and_Communities /3.Good%20Health%20and%20Well-being /12.Responsible%20Consumption%20and%20Production

News & events

Events

Financial Institutions and Corporate Finance

04 June 2026 - 05 June 2025
07.00 am - 02.00 pm

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Events

AI in Higher Education Summit 2026 – Paris, 17–18 March

17 - 18 March 2026
07.00 am - 05.20 pm

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