How AI robots could make hospitality more inclusive
Often dismissed as job-stealers, service robots may hold the key to greater inclusion in hospitality, according to research by ESCP marketing professor Héctor González-Jiménez and others.
Our experts analyse and reflect on the impact of artificial intelligence on all sectors of business and society, from human resources to management, employees and the environment.
Often dismissed as job-stealers, service robots may hold the key to greater inclusion in hospitality, according to research by ESCP marketing professor Héctor González-Jiménez and others.
As artificial intelligence becomes part of daily life, people turn to it not just for information but for comfort. On World Mental Health Day, we ask: what happens when technology meets us at our most human — and most vulnerable — moments?
AI-enabled wearables like smartwatches and rings are transforming healthcare by enhancing early diagnosis and patient monitoring — but widespread adoption depends on addressing healthcare providers’ concerns about integration, privacy, and usability.
As greenwashing tactics become more sophisticated, ESCP graduate Palak Gupta shows how AI-powered tools can now expose misleading ESG claims by analyzing corporate reports, cross-checking third-party data, and identifying discrepancies that reveal the truth behind sustainability narratives.
Rishabh Rajput looks at how GenAI-powered grading and feedback tools are revolutionising assessments, improving student learning, and supercharging educators.
As AI image generation advances, distinguishing real from fake becomes crucial. Learn about detection techniques, forensic analysis, and the challenges of staying ahead in the fight against deepfakes and synthetic media.
AI can do amazing things, but how do we make sure we don’t lose the human touch? Lorena Blasco-Arcas, professor of marketing at ESCP, explains how businesses can strike the right balance.
Chiara Succi describes three levels of (irreplaceable) human contribution to the workplace: intelligent hand, intelligent mind and intelligent heart.
As the dust settles on the recent European Parliament elections, we caught up with ESCP’s Philip Meissner to assess the impact of the EU AI Act on the broader political and economic landscape.
ESCP Master in Management student Julius von Diergardt discusses the gaps in trust towards AI in business and how we might alleviate them.
ESCP Master in Management students Shruti Jha and Milap Bhaveshkumar Trivedi provide practical tips for business leaders looking to adopt AI into their workplaces.
Louis-David Benyayer comments on research published since the release of ChatGPT and outlines five implications for corporations.
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