Our experts analyse and reflect on the impact of artificial intelligence on all sectors of business and society, from human resources to management, employees and the environment.
Every year on 21 April, World Creativity and Innovation Day invites us to celebrate human ingenuity. Traditionally, that meant celebrating creativity through art, science, and new ideas. In an AI world, it also means asking a more uncomfortable question.
AI agent success isn’t about picking the right tool; it’s about choosing the right architecture. ESCP Prof. Alessandro Lanteri explains why organisations must design workflows around two core models: swarms for exploration under uncertainty, and assembly lines for reliable, high-stakes execution. By matching the architecture to the nature of the task, leaders can avoid common failure modes and unlock real operational value from AI agents.
The EU’s AI Act aimed to make Europe the global home of safe and responsible AI. But delays, business pushback and competition from the US and China raise a key question: can strict rules coexist with fast-moving innovation?
Generative AI has generated major hype but limited real productivity gains, as it largely enhances tasks without transforming workflows. The true breakthrough, argue Daniel Völker and Marc Oberhauser, lies in agentic AI, which can autonomously plan and act, unlocking enterprise value when combined with workflow redesign and strong governance.
What does it take to thrive in an era shaped by artificial intelligence and rapid technological change? In the first episode of Season 3 of Her Voice, the podcast from The Choice by ESCP Business School, Valérie-Anne Ramis Cladera reflects on her journey from scientific research to the tech industry and shares her perspective on…
If AI can do the work faster and cheaper, what is left for humans to do? ESCP alumna and executive coach Odile Bocandé-Koffi explains how senior professionals can stay relevant.
As AI automates many routine junior tasks, graduate jobs are changing, not vanishing. ESCP’s Louis-David Benyayer explains how early careers are being reshaped – and which skills now matter most.
Generative AI can make work faster and easier, but it also risks lowering its quality. ESCP professor Benjamin Voyer explores how teams can use AI without letting standards slip.
Human-AI hybrid teams – where employees work alongside artificial intelligence agents – are becoming increasingly common across industries. Measuring the performance of these blended teams is crucial for corporate leaders to understand how AI impacts productivity, quality, and employee effectiveness. Yet traditional productivity metrics alone no longer suffice. Take marketing teams, for example. An AI…
Often dismissed as job-stealers, service robots may hold the key to greater inclusion in hospitality, according to research by ESCP marketing professor Héctor González-Jiménez and others.
As artificial intelligence becomes part of daily life, people turn to it not just for information but for comfort. On World Mental Health Day, we ask: what happens when technology meets us at our most human — and most vulnerable — moments?
AI-enabled wearables like smartwatches and rings are transforming healthcare by enhancing early diagnosis and patient monitoring — but widespread adoption depends on addressing healthcare providers’ concerns about integration, privacy, and usability.
