Four buildings in a row on a light blue background, three buildings are a normal grey color and one building is in yellow.

AI agent success doesn’t depend on the tool, but the architecture

AI agent success isn’t about picking the right tool; it’s about choosing the right architecture. ESCP Prof. Alessandro Lanteri explains why organisations must design workflows around two core models: swarms for exploration under uncertainty, and assembly lines for reliable, high-stakes execution. By matching the architecture to the nature of the task, leaders can avoid common failure modes and unlock real operational value from AI agents.

Hybridisation: when companies stop thinking in silos

As roles merge and industries overlap, value is shifting from specialisation to connection. Philosopher Gabrielle Halpern explains why hybridisation is becoming central to how companies operate. If companies are built around specialised functions – finance, HR, operations – what happens when value comes from combining them?  Philosopher Gabrielle Halpern argues that “hybridisation” – bringing together…

Rethinking performance in the human-AI workplace

Human-AI hybrid teams – where employees work alongside artificial intelligence agents – are becoming increasingly common across industries. Measuring the performance of these blended teams is crucial for corporate leaders to understand how AI impacts productivity, quality, and employee effectiveness. Yet traditional productivity metrics alone no longer suffice. Take marketing teams, for example. An AI…