“We’re still social animals despite these pandemic scars.” Giorgio Riccò, ESCP alumnus, co-founder and board member of La Belle Assiette,…
16 February 2021 | 6 minute read
The Salon-
The Restaurant Age is not over
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How museums can turn a crisis into an opportunity to reconnect with visitors
As a result of the pandemic, most cultural institutions have had to close their doors and adapt their offering to…
12 February 2021 | 8 minute read
Insights -
It’s not rocket science, it’s well‑being science!
Fostering well-being is increasingly seen as the central idea of businesses to attract, retain and engage customers. Today, satisfying customers…
2 February 2021 | 6 minute read
Executive Playbook -
Corporate clients deserve a proper customer experience strategy
Working on Customer Experience (CX) in the B2B field is not as common as with B2C. And in some industries,…
1 February 2021 | 5 minute read
Insights