How AI robots could make hospitality more inclusive
Often dismissed as job-stealers, service robots may hold the key to greater inclusion in hospitality, according to research by ESCP marketing professor Héctor González-Jiménez and others.
Often dismissed as job-stealers, service robots may hold the key to greater inclusion in hospitality, according to research by ESCP marketing professor Héctor González-Jiménez and others.
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