{"id":5285,"date":"2021-09-29T14:07:36","date_gmt":"2021-09-29T12:07:36","guid":{"rendered":"https:\/\/escp.eu\/thechoice\/?p=5285"},"modified":"2021-10-07T18:47:29","modified_gmt":"2021-10-07T16:47:29","slug":"if-you-stop-learning-your-team-will-stop-a-culture-of-progress-starts-with-you","status":"publish","type":"post","link":"https:\/\/escp.eu\/thechoice\/their-choice\/if-you-stop-learning-your-team-will-stop-a-culture-of-progress-starts-with-you\/","title":{"rendered":"\u201cIf you stop learning, your team will stop.\u201d A culture of progress starts with you"},"content":{"rendered":"\n

What does it take to commit to a life of continuous learning? For one ESCP Business School alumna, now Associate Director of Marketing, Communications and Events on the school\u2019s London campus, it\u2019s more than just time: it\u2019s a journey to be a better version of the person you were yesterday.<\/em><\/p>\n\n\n\n

\n
\n
\"Emily<\/figure>\n<\/div>\n\n\n\n
\n

Emily Centeno was born and raised in Caracas, Venezuela. As the daughter of a teacher and a lawyer, the value of education was instilled in her at an early age. <\/p>\n\n\n\n

With the strict environment of Catholic school all the way to her undergraduate studies in teaching and then advertising and marketing, Emily credits both her family and education institutions for giving her a framework for learning.<\/p>\n<\/div>\n<\/div>\n\n\n\n

A hunger for learning that went far beyond the classroom<\/h2>\n\n\n\n

With a Bachelor\u2019s degree and several years of experience under her belt in Venezuela, Centeno, 27 years old at the time, made the decision to leave her home country for the UK and pursue a Master in Marketing. Moving to the UK was a culture shock in itself, even more so considering that \u2013 by her own admission \u2013 Centeno\u2019s English was poor.<\/p>\n\n\n\n

The learning journey started immediately<\/strong>: within a month of arriving, Centeno had enrolled herself in English classes and begun working at Starbucks.<\/p>\n\n\n\n

Serving coffee, cleaning toilets \u2013 it was hard work. And I feel proud that I did that, and I would do it again if I had to. It helped me to keep grounded.<\/p><\/blockquote>\n\n\n\n

When a former boss now working at the Venezuelan embassy mentioned her role as an events coordinator was opening up, she approached Centeno with the news. The role would require another steep learning curve: impeccable etiquette when dealing with ambassadors and diplomats, and the confidence to approach high-profile guests. Centeno jumped at the chance. <\/p>\n\n\n\n

Her manager at Starbucks was less keen to let her go. For most people, working two jobs in two languages as well as studying would be a daunting process; but the challenge is something Centeno is today able to shrug off. \u201cIt has always been my appetite, for pushing,<\/em>\u201d she says.<\/p>\n\n\n\n

Two jobs, a master\u2019s and an EMBA: oh my!<\/h2>\n\n\n\n

However well her professional life was progressing, the goal had always been to return to academic study. <\/p>\n\n\n\n

Finally confident in her linguistic skills, Centeno began a Master in Marketing Management at Westminster University. While studying in the evening, Centeno maintained a full-time job. The workload was intense, she admits.<\/p>\n\n\n\n

\u201cIt\u2019s about discipline and being organised. <\/strong>When I\u2019m doing one thing, I\u2019m doing one thing: I\u2019m full-on. I have a clear idea of how I\u2019m going to run my day and my week. The planning is very important.<\/em><\/p>\n\n\n\n

“I\u2019m not going to lie: it was very hard. I remember spending nights at the library thinking \u2018When am I going to enjoy being in this city?”<\/em><\/p>\n\n\n\n

The word \u2018sacrifice<\/em>\u2019 comes to mind, an idea that Centeno easily dismisses.<\/p>\n\n\n\n

That\u2019s a word I don\u2019t like. It sounds like you are leaving something you like for something you don\u2019t. Compromise is a better word. It\u2019s a mindset. Learning is a growing exercise. I will never stop learning until the day I die.<\/p><\/blockquote>\n\n\n\n

With her master\u2019s complete, Centeno returned to advertising \u2013 once again on the agency side. It was during this time she came across ESCP Business School and the Executive MBA programme. Having attended an open evening, it was love at first sight.<\/p>\n\n\n\n

\u201cHere in the UK when you apply for a role, they look at your CV and see what you have done in the past; if you have done it before, you can do it in the future. Whereas I believe more in transferable skills. If you have the potential to develop new skills, why not? When I was applying for jobs, I was just getting offered the same types of roles in advertising. I really wanted to work client-side.<\/em>\u201d<\/p>\n\n\n\n

\u201cI applied for the General Management Programme at ESCP in 2008, and completed the full EMBA in 2010. And in the middle, I did a certification in digital marketing.<\/em>\u201d Centeno laughs as she recalls that period of her life. \u201cOh my god, I had a lot of energy!<\/em>\u201d<\/p>\n\n\n\n

Learning what matters – the hard way<\/h2>\n\n\n\n

Probably the most unconventional example of continuous learning came in 2010, when Centeno was diagnosed with breast cancer while in Venezuela. <\/p>\n\n\n\n

Having completed her EMBA and joined ESCP as the Head of Marketing, her life was turned upside down by treatment \u2013 but even this traumatic time became an opportunity for growth.<\/p>\n\n\n\n

\u201cI considered it the most challenging but also most amazing experience,<\/em>\u201d says Centeno.

\u201cI had to go inwards. I started reading a lot about resilience, survivor stories, and I started working on my emotional development<\/em>.\u201d She taps her head. \u201cI was working a lot on here but not so much on my emotional fitness. It switched my focus from the academic to the emotional.<\/em>

\u201cThanks to that I am who I am now.<\/em>\u201d<\/p>\n\n\n\n

This revelation has taken Centeno on a whole new path in her journey, but she continues to pick up lessons in everything she learns that apply to the workplace.<\/mark><\/p>\n\n\n\n

\u201cI love sports, and there is a relationship between a strong body and strong rituals and how you perform, your productivity. I decided to qualify as a personal trainer. I didn\u2019t plan to leave my job, but now I know how to train myself.<\/em> It\u2019s not a season, it\u2019s a mindset for progress.<\/em><\/strong>\u201d<\/p>\n\n\n\n

To encourage others to learn, start with yourself<\/h2>\n\n\n\n

When asked what\u2019s next in her continuous learning journey, Centeno exhales and laughs, giving the impression that it could be anything \u2013 or, indeed, everything.<\/p>\n\n\n\n

\u201cMy current chapter of learning is coaching. I wanted to be a better manager and coaching is about listening, growing people and tapping into their potential<\/em>.”<\/p>\n\n\n\n

I understand that the more I grow, the more the team grows. The better manager I am, the more my team will grow personally and professionally.<\/p><\/blockquote>\n\n\n\n

\u201cIt\u2019s like the oxygen mask on planes: put your own on before helping other people with theirs. I always want to feel like I am progressing. Not because I am comparing myself to anyone else \u2013 the only person I am comparing myself to is the person I used to be yesterday.\u201d<\/em><\/p>\n\n\n\n

And her advice to other managers is simple: be an advocate for your team to learn.<\/mark><\/p>\n\n\n\n

\u201cIt doesn\u2019t have to be what they are doing on the job: what they do in their free time will also bring oxygen to the team. The more they experience, the happier and more productive they will be.<\/em> <\/p>\n\n\n\n

\u201cBut you create the momentum in yourself that feeds down.<\/strong> If you stop learning, your team will stop. It\u2019s a culture of progress that starts w<\/em>ith you.\u201d<\/em> <\/p>\n","protected":false},"excerpt":{"rendered":"

ESCP alumna turned employee Emily Centeno shares how she approaches continuous learning to better herself and her team.<\/p>\n","protected":false},"author":13,"featured_media":5289,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[158,83,42],"class_list":["post-5285","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-their-choice","tag-career-2","tag-continuous-learning","tag-leadership","category-12","description-off"],"acf":[],"yoast_head":"\n\u201cIf you stop learning, your team will stop.\u201d - The Choice by ESCP<\/title>\n<meta name=\"description\" content=\"ESCP alumna turned employee Emily Centeno shares how she approaches continuous learning to better herself and her team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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