{"id":5211,"date":"2021-09-24T17:19:23","date_gmt":"2021-09-24T15:19:23","guid":{"rendered":"https:\/\/escp.eu\/thechoice\/?p=5211"},"modified":"2021-09-27T11:37:33","modified_gmt":"2021-09-27T09:37:33","slug":"human-and-behavioural-skills-must-have-tools-for-the-employee-of-tomorrow","status":"publish","type":"post","link":"https:\/\/escp.eu\/thechoice\/tomorrow-choices\/human-and-behavioural-skills-must-have-tools-for-the-employee-of-tomorrow\/","title":{"rendered":"Human and behavioural skills – must-have tools for the employee of tomorrow?"},"content":{"rendered":"\n

Also known as \u2018soft skills,\u2019 interpersonal skills are one of the most sought-after tools in the employee\u2019s transferable skill set. But faced with the rapidly changing workplace of today, how can we be sure we\u2019re investing in appropriate behaviours and skills, while unlearning those that no longer serve us?<\/mark> We speak to entrepreneurship expert Prof. Ren\u00e9 Mauer <\/a>and skills coach Marta Carballal<\/a> to find out how today\u2019s employees can prepare for the workplace of tomorrow.<\/em><\/p>\n\n\n\n

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\"Prof<\/figure><\/div>\n<\/div>\n\n\n\n
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Professor Ren\u00e9 Mauer<\/span>
ESCP Business School<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Marta Carballal<\/span>
Skills Coach<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Between rapidly aging tools and processes, the plethora of jobs that have yet to be invented, and the lightning-fast pace of today\u2019s technological developments, not to mention circumstances like the pandemic, the employee of tomorrow has to adapt – and quickly. When it comes to the workplace of tomorrow, interpersonal skills are likely to be just as important as our technical skills when it comes to facing these new challenges. <\/p>\n\n\n\n

So, how can we become more proficient in this type of skill? What are the essential behavioral skills for the future of work? And how can we prepare to create and innovate in an uncertain, unknown future?<\/p>\n\n\n\n

Tomorrow will have different rules. We\u2019ll have to be flexible, curious, inspiring, resilient, creative, balanced and intuitive to be successful.<\/p>Marta Carballal<\/cite><\/blockquote>\n\n\n\n

Human\/behavioural skills: an oxymoron?<\/h2>\n\n\n\n

According to the Future of Jobs Report from the World Economic Forum, more than one-third of the skills we believe are essential for today’s workforce will have changed in five years\u2019 time<\/a>. <\/p>\n\n\n\n

In its list of the top ten vital skills for the workplace of tomorrow, <\/strong>Forbes<\/strong><\/a> includes creativity, emotional intelligence, critical thinking, and communication skills. <\/strong>Sounds reasonably straightforward, right – indeed, many would describe them as fundamental skills for most human interactions.<\/p>\n\n\n\n

For Ren\u00e9 Mauer<\/a>, professor of entrepreneurship and innovation at ESCP Business School, interpersonal skills are an essential part of the human experience: \u201cI don\u2019t see a contradiction in using the term \u2018skills\u2019 when describing something that is tied to our humanity. We obviously learn behaviors and interaction from early on, but we each go on to develop quite differently as individuals. These skills are then put to use in a variety of situations – the pandemic is a case in point. Over the past 18 months, getting in contact with people online, having groups interact, and steering concentration and collaboration, particularly over longer time spans, required a lot of learning about what can work and how it can work.\u201c<\/em><\/p>\n\n\n\n

The decision to come back together in a shared physical space, at school or at work, is quite a commitment for going back to more profound communication and interaction.<\/p>Ren\u00e9 Mauer<\/cite><\/blockquote>\n\n\n\n

The future of work: sharpening your skills in the age of automation\u2026 and Covid-19<\/h2>\n\n\n\n

It goes without saying that the workplace of tomorrow is likely to be radically different from that of previous generations. Marta Carballal<\/a>, human resources consultant and skills coach, comments: \u201cUntil recently, employers had a series of more or less fundamental requirements, depending on the industry: \u2018hard skills\u2019 that would get the job done. <\/p>\n\n\n\n

The tasks workers tended to perform in years gone by have drastically changed when compared with those of today, and have even less in common with those of tomorrow. In short, simply possessing knowledge or skill doesn\u2019t add much value – particularly as this knowledge is likely to quickly become outdated in some sectors.\u201d<\/mark><\/strong><\/p>\n\n\n\n

Given the continuing impact of the Covid-19 pandemic, the workplace of tomorrow could be here sooner than we know. Unsurprisingly, the global health crisis has thrust the importance of interpersonal skills into the limelight.<\/strong> <\/p>\n\n\n\n

For Ren\u00e9 Mauer, the effects were immediate: \u201cWhen we were all working remotely, everybody experienced how half-baked this form of un-presence was – how easily one could get distracted and be distracted without others being aware of it. The decision to come back together in a shared physical space, at school or at work, is quite a commitment for going back to more profound communication and interaction.<\/em>\u201d<\/p>\n\n\n\n

Entrepreneurship and interpersonal skills: the perfect role model?<\/h2>\n\n\n\n

Intriguingly, while we often discuss jobs that are set to disappear, we rarely talk about the jobs that are yet to come. Although it seems unlikely<\/a> that 85% of jobs will be invented between now and 2030, it\u2019s clear that interpersonal skills have never been as important as in today\u2019s context of AI, automation & remote work.<\/strong> <\/p>\n\n\n\n

Marta Carballal confirms: \u201cIn the face of AI, more subtle and less obvious skills will come in handy. How to research quickly for the answer needed today, how to involve everyone in solving the problem today, how to inspire all the team today, how to keep everyone going today, how to react today, how to persuade today, how to win today and how to lose today.<\/em>\u201d That reminds us a lot of someone we know and love: the entrepreneur.<\/p>\n\n\n\n

In short, simply possessing knowledge or skill doesn\u2019t add much value – particularly as this knowledge is likely to quickly become outdated in some sectors.<\/p>Marta Carballal<\/cite><\/blockquote>\n\n\n\n

So, how do entrepreneurs embody these skills? Entrepreneurs are often described as autonomous learners with hybrid skill sets<\/a>, who have a propensity to innovate or adapt, which seems to give them the edge in the workplace of tomorrow<\/strong>. <\/p>\n\n\n\n

For Ren\u00e9 Mauer, the parallels are clear: \u201cAs entrepreneurs, we are curious about the world of tomorrow. As part of that process, the challenge is unlearning behaviours that are no longer matching the environment while remaining open to change. At ESCP, we just started our new intake of the Executive Master in Digital Innovation and Entrepreneurial Leadership. This year\u2019s students are creating artwork, improvising stories, and going on ideation speed-dates . . . It may sound funny, but it teaches them that change is normal, uncertainty isn\u2019t necessarily bad, and it all depends on individual motivation and co-creative collaboration.<\/em>\u201d<\/p>\n\n\n\n

Marta Carballal concurs: \u201cTomorrow will have different rules. We\u2019ll have to be flexible, curious, inspiring, resilient, creative, balanced and intuitive to be successful. We will all need to develop our skill set to operate, navigate and try to (partially) neutralise the complexity and the uncertainty that seem to be the context for the years to come.<\/em>\u201d <\/p>\n\n\n\n

Whether you\u2019re looking to develop new skills or try out a new activity, the message is clear: never stop learning!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

We speak to entrepreneurship expert Prof. Ren\u00e9 Mauer and skills coach Marta Carballal to find out how today\u2019s employees can prepare for the workplace of tomorrow.<\/p>\n","protected":false},"author":1,"featured_media":5212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[83,18,25],"class_list":["post-5211","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tomorrow-choices","tag-continuous-learning","tag-entrepreneurship","tag-future-of-work","category-14","description-off"],"acf":[],"yoast_head":"\nDo you have the skills for the workplace of tomorrow? - The Choice by ESCP<\/title>\n<meta name=\"description\" content=\"What are the essential skills for the workplace of tomorrow? 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