{"id":5106,"date":"2021-09-22T15:58:00","date_gmt":"2021-09-22T13:58:00","guid":{"rendered":"https:\/\/escp.eu\/thechoice\/?p=5106"},"modified":"2021-10-05T16:13:10","modified_gmt":"2021-10-05T14:13:10","slug":"offices-should-be-more-than-just-a-place-to-work","status":"publish","type":"post","link":"https:\/\/escp.eu\/thechoice\/tl-dr\/offices-should-be-more-than-just-a-place-to-work\/","title":{"rendered":"Offices should be more than just a place to work"},"content":{"rendered":"\n<p class=\"has-drop-cap\">\u201cWhat\u2019s the one thing you\u2019d change about the world of work?\u201d asks Ben Voyer, who is a leading expert and academic researcher specialised in behavioural science. \u201cFor some, it is working for a company with a true meaning and bigger purpose. For others, it is never meeting colleagues in real life. In this thought-provoking <a href=\"https:\/\/www.nytimes.com\/2021\/09\/08\/business\/remote-office-co-workers-working-from-home.html\" target=\"_blank\" rel=\"noreferrer noopener\">article in The New York Times<\/a>, some workers discuss quitting companies without having met anyone in real life. What comes out is that <mark>it feels easier to quit a company when there are no physical bonds<\/mark>. Ever since the pandemic started and the working from home (WFH) transition started, I have warned of <a href=\"https:\/\/escp.eu\/thechoice\/tl-dr\/demystifying-the-working-from-home-panacea\/\" target=\"_blank\" rel=\"noreferrer noopener\">the dangers of the WFH panacea<\/a>, and of a rising trend of employees \u2018ghosting\u2019 their employers. If you work in the knowledge industry, you&#8217;re only a few clicks away from a better salary, and you can decide where you want to be based &#8211; that&#8217;s the whole \u2018digital nomad\u2019 idea. But quitting can be as easy as closing your laptop and disconnecting from Zoom\u2026<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>If workplaces could be more baroque, workers would probably flock back to the office.<\/p><\/blockquote>\n\n\n\n<p><strong>\u201cHeadquarters and offices, however, do more than provide office space for employees.<\/strong> They are the material, physical incarnation of a company. The emotions one has when entering Apple&#8217;s \u2018spaceship\u2019 campus is impossible to reproduce in any other form. Working in the City in London, or Wall Street in New York comes with symbolic rewards that can be experienced physically every day. One of the missions of Baroque architecture was \u2018to astonish and delight\u2019. Those visiting baroque buildings &#8211; from castles to churches &#8211; were greeted by something that was more than a functional space. If workplaces could be more baroque, workers would probably flock back to the office.<br><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Inside The $5 Billion Apple Headquarters\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/FzcfZyEhOoI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>\u201cSo, what is the baroque thing you&#8217;d like to see &#8211; or that you miss &#8211; in your company?\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Shared perspectives<\/strong><\/h4>\n\n\n\n<p>\u201cA really interesting article about the pitfalls of a fully remote workforce and the difficulties to nurture commitment among people who joined companies remotely, never met their colleagues, never went to the office,\u201d comments Emmanuelle L\u00e9on, who is an expert in research on remote management. She shares Ben Voyer\u2019s view that there is more to offices than meets the eye: \u201cOffices are more than just a place to work, especially in the knowledge economy. <mark>Offices reflect companies\u2019 culture, they provide information that no computer can duplicate.<\/mark> They enable newcomers to create professional networks. If offices were to disappear, what we mean by \u201cengagement\u201d would mainly shift: workers\u2019 identity would be defined by their profession (what they do).<br>In <a href=\"https:\/\/escp.eu\/thechoice\/tomorrow-choices\/an-opportunity-to-rethink-what-we-do-in-the-office-and-what-we-do-remotely\/\" target=\"_blank\" rel=\"noreferrer noopener\">an interview with The Choice<\/a>, she adds that \u201cremote work tends to weaken the links between the person and the company as a whole, but not the relationship to one\u2019s manager and colleagues. In this hybrid environment, a company\u2019s purpose needs to be looked at more seriously, and managers seen as bearers of this purpose.\u201d<\/p>\n\n\n\n<p>\u201cAnother element stroke me when reading the article. The authors mention that some companies have created new jobs such as \u2018director of remote work\u2019. At least if things go wrong, there will be someone to blame! More seriously, <strong>remote work is a way of working for which people need to be trained<\/strong>. At ESCP Business School, I have developed a course on virtual leadership as well as a remote training program for executives in partnership with professional training and certification specialist Skill First. It is very important to understand the changes at hand when working and managing remotely.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Instead of focusing on \u2018remote\u2019 work, maybe it is time to rethink what we mean by work!<\/p><\/blockquote>\n\n\n\n<p>\u201cCompanies have realised that workers can be as productive remotely (on a part-time basis) as in the office\u2026 Sometimes even more productive, depending on the job they have. BUT <mark>workers\u2019 well-being may be at risk with work overload, work-life balance and isolation<\/mark>. And these three elements will take place at the office as well as remotely. So instead of focusing on \u2018remote\u2019 work, maybe it is time to rethink what we mean by work!\u201d<br>That\u2019s one of the things <a href=\"https:\/\/escp.eu\/faculty-research\/chairs-professorships\/reinventing-work-chair\" target=\"_blank\" rel=\"noreferrer noopener\">the Reinventing Work chair<\/a> has been looking into under her direction.<\/p>\n\n\n\n<p>One of the things Ben Voyer, who has <a href=\"https:\/\/escp.eu\/faculty-research\/chairs-professorships\/Cartier-Turning-Points-Chair\" target=\"_blank\" rel=\"noreferrer noopener\">a chair of his \u201cown<\/a>\u201d, is \u201creally curious about is how to optimise WFH within a workforce. In terms of number of days per week, week per month, etc., but also in terms of having staff working on-site only.\u201d As he explains in <a href=\"https:\/\/escp.eu\/thechoice\/podcast\/is-working-from-home-the-new-normal-or-a-temporary-solution\/\" target=\"_blank\" rel=\"noreferrer noopener\">a podcast with the Financial Times<\/a>, ultimately the optimal balance will be determined by what provides the best competitive advantage, that is, attracting and retaining top talents, and signing new contracts.<br><strong>Only time (and more interdisciplinary research) will tell\u2026<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-accent-background-color has-accent-color is-style-wide\"\/>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"499\" height=\"502\" src=\"https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/emmanuelle-leon-e1631634864438.jpg\" alt=\"Emmanuelle Le\u0301on\" class=\"wp-image-5110\" srcset=\"https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/emmanuelle-leon-e1631634864438.jpg 499w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/emmanuelle-leon-e1631634864438-298x300.jpg 298w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/emmanuelle-leon-e1631634864438-150x151.jpg 150w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/emmanuelle-leon-e1631634864438-96x96.jpg 96w\" sizes=\"auto, (max-width: 499px) 100vw, 499px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-text-align-left\"><a href=\"https:\/\/escp.eu\/leon-emmanuelle\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Emmanuelle L\u00e9on<\/strong><\/a> is an associate professor of human resource management at ESCP Business School and the scientific director of the Reinventing Work chair sponsored by Biwvak!. A specialist in management in the digital age, she conducts research projects focusing on teleworking, remote management and (new) workspaces. She is more broadly interested in the transformations induced by digital technology and artificial intelligence on management.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"687\" height=\"687\" src=\"https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school.jpg\" alt=\"Professor Benjamin Voyer\" class=\"wp-image-946\" srcset=\"https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school.jpg 687w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school-300x300.jpg 300w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school-150x150.jpg 150w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school-640x640.jpg 640w, https:\/\/escp.eu\/thechoice\/wp-content\/uploads\/prof-benjamin-voyer_escp-business_school-96x96.jpg 96w\" sizes=\"auto, (max-width: 687px) 100vw, 687px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><a href=\"https:\/\/escp.eu\/voyer-benjamin\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Benjamin Voyer<\/strong><\/a> is a full professor in the department of entrepreneurship at ESCP Business School as well as the scientific co-director of the Turning Points chair sponsored by Cartier. He is a behavioural scientist and interdisciplinary researcher, using innovative quantitative and qualitative research methods to investigate how self-perception and interpersonal relations affect cognition and behaviours in various contexts (consumption, organisational, cross-cultural\u2026).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><em>This post gives the views of its author, not the position of ESCP Business School.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Profs. Ben Voyer and Emmanuelle L\u00e9on exchange views on an article about the growing number of people who have started jobs and left them without having once met their colleagues in person.<\/p>\n","protected":false},"author":6,"featured_media":5107,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[25,123,38],"class_list":["post-5106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tl-dr","tag-future-of-work","tag-remote-work","tag-workplace","category-15","description-off"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Offices should be more than just a place to work - The Choice by ESCP<\/title>\n<meta name=\"description\" content=\"Profs. 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