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#Retail
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  • “Customers expect a smooth & seamless shopping experience”

    Technology & Society

    “Customers expect a smooth & seamless shopping experience”

    La Redoute has a historic reputation as one of France’s leading women’s fashion retailers – in part thanks to its…

    8 March 2022 | 8 minute read

    Insights
  • The fashion supply chain needs a reset for sustainability

    Innovation & Entrepreneurship

    The fashion supply chain needs a reset for sustainability

    In a recent article, the New York Times focused on the fashion industry’s negative impact on the environment and the…

    9 February 2021 | 4 minute read

    Insights
  • It’s not rocket science, it’s well‑being science!

    Technology & Society

    It’s not rocket science, it’s well‑being science!

    Fostering well-being is increasingly seen as the central idea of businesses to attract, retain and engage customers. Today, satisfying customers…

    2 February 2021 | 6 minute read

    Executive Playbook
  • The science of well-being in retail
    The science of well-being in retail

    Isabella Maggioni discusses the ongoing stream of research investigating how key aspects of the shopping experience impact shoppers’ overall sense…

    21 January 2021 | 6 minute read

    Insights
  • Black Friday: Retail Heaven or Supply Chain Surge?
    Black Friday: Retail Heaven or Supply Chain Surge?

    Black Friday, a day now synonymous with huge discounts on the Friday following American Thanksgiving, was first coined as we…

    17 December 2020 | 6 minute read

    Insights

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