In today’s era of news, fake news, and social media propaganda, one subject is on everyone’s lips: algorithms. We spoke…
25 April 2022 | 8 minute read
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How algorithms have changed the media landscape – for better or worse!
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Artificial intelligence in managerial decision-making
Artificial intelligence, or AI, is everywhere in our daily lives: smartphones, tablets and computers, and also in our offices and…
1 April 2022 | 4 minute read
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Play hard, work hard: the metaverse is not just a game
Microsoft recently acquired Activision Blizzard, the video gaming giant behind the iconic match-three puzzle game Candy Crush and the MMORPG…
25 March 2022 | 5 minute read
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Supply-chain attacks and the delicate fabric of our IT ecosystem
During the past couple of years, the number of supply-chain attacks has surged, and they have become one of the…
16 March 2022 | 8 minute read
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Data and the customer experience: getting the best out of big data
Correctly leveraged, big data can offer huge benefits to any business, but where to start? We spoke to ESCP Professor…
1 March 2022 | 8 minute read
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How are tech innovations shaping the future of customer experience?
Every business owner knows it: to succeed in an ever-changing world where competition is global, managing to create a meaningful,…
9 February 2022 | 9 minute read
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A full picture of customer preferences and behaviours for 2022
The way we interact with brands has changed very quickly over the past few years and even more so since…
1 February 2022 | 10 minute read
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Human Leadership & Transformation
Lab rats: management misery made in Silicon Valley“First, you are lucky to be here. […] You are serving a short-term tour of duty. […] Your job will…
31 January 2022 | 4 minute read
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Facebook’s Metaverse: A nightmare turning into reality?
When, over a decade ago in 2010, we identified virtual worlds as social media, our reasoning was often questioned. To…
2 November 2021 | 5 minute read
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