When diners walked into a small café in Tokyo a few years ago, they were greeted not by waiters, but…
5 November 2025 | 6 minute read
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How AI robots could make hospitality more inclusive
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Preparing for jobs we cannot yet imagine
By 2030, a whopping 92 million jobs could disappear while 170 million new ones are created, according to the World…
16 October 2025 | 5 minute read
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The future of wellbeing starts with the work choices we make today
Across corporate websites and town halls, the word “wellbeing” is now standard business vocabulary. But as with inclusion or sustainability,…
21 August 2025 | 5 minute read
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Human Leadership & Transformation
Patients who feel heard are more likely to stick with medical treatmentIn the 2000s, when I worked as a psychologist in long-term elderly care and primary healthcare services, many of the…
24 July 2025 | 6 minute read
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Leading through the fog: why political risk is now everyone’s business
In an era defined by polycrisis — that is, a simultaneous and interlocking swarm of global disruptions — the comforting…
10 July 2025 | 5 minute read
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Human Leadership & Transformation
From hierarchy to agile leadership in the pharmaceutical industry: what model for tomorrow?In recent years, new leadership models have emerged challenging more traditional approaches. Historically, leadership followed a top-down structure, where a…
29 May 2025 | 8 minute read
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Human Leadership & Transformation
The key to success is an error-management cultureGood managers have always understood that a company’s success is hugely dependent on its error culture. In a good one,…
8 May 2025 | 6 minute read
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The rise of AI-enabled wearables: healthcare professionals’ perspectives on benefits and barriers
Today, phenomena such as an increase in chronic illnesses, ageing, medical care costs and risks of medical errors are imposing…
1 May 2025 | 5 minute read
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Sustainability & Responsible Business
Greenwashing in corporate sustainability: how AI is exposing false ESG claimsSustainability has become a powerful selling point. Companies worldwide are eager to showcase their commitment to environmental, social, and governance…
3 April 2025 | 7 minute read
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